IT Engineer
TriliTech
Location
London
Employment Type
Full time
Department
Operations
Our Team
At Trilitech, we drive innovation in Web3 by empowering developers and creators to build pioneering solutions on the Tezos blockchain. Our expertise spans core blockchain development, decentralised applications, infrastructure tooling, developer experience, and incubation programs, with a strong focus on cultural projects, decentralised finance, and gaming. We're dedicated to redefining possibilities and setting new standards within the rapidly evolving blockchain space.
Our Technology
Tezos is an open-source blockchain known for its flexibility, security, and unique self-evolving capabilities. With innovations like Etherlink—an EVM-compatible Layer 2—Tezos is scaling rapidly and attracting a growing developer community. Its ecosystem supports diverse projects, from Uranium.io, a decentralized marketplace for tokenized uranium, to leading digital art platforms like Objkt.com and fx(hash).
We encourage you to explore the Tezos website and follow us on Twitter & Discord to learn more about the project.
Who We're Looking For
We're looking for people who make things happen, not watch things happen. You should thrive under pressure, be excited by the opportunity to make an impact and you'll be given the autonomy to do so. Bring your enthusiasm and determination, and you'll play a critical role in our growth journey.
If you're comfortable taking initiative, pushing boundaries, passionate about crypto and working in a high intensity environment then you're exactly the type of person who will succeed here.
The Role
The IT Engineer role at Trilitech plays a vital role in ensuring our people have the tools and support they need to work productively. You’ll be the go-to person for keeping end-user technology running smoothly across our London and Paris teams, supporting a team of around 150 employees. From troubleshooting and resolving technical issues to maintaining core systems, your work will directly enable our teams to do their best work.
If you’re proactive, passionate about helping others, and thrive in a fast-paced, collaborative environment, you’ll fit right in with our talented and innovative team.
What you’ll do
Administering Google Workspace, including email and file sharing.
Managing on-site hardware and communication equipment
Setting up and installing Mac laptops for new and existing team members
Overseeing endpoint management with Jamf
Working with internet providers and vendors to ensure smooth service delivery
Providing day-to-day support for end users, including remote staff
Monitoring and managing the IT support ticket queue
What you’ll need
Hands-on experience with Google Workspace, Jamf, and Mac computers
Strong background in IT Service Desk support
Curiosity or knowledge of the blockchain space is a plus
Willingness to travel to Paris and other locations at least once every two months
What you can expect from us
Competitive salary with substantial incentive schemes
Generous long-term incentive plan (LTIP) tez token scheme
Hybrid working environment
Daily lunch provided in-office
Commuter costs reimbursement (up to £2,700 annually)
20-day policy for working abroad
25 days paid holiday plus your birthday off
Enhanced parental & adoption leave
Pension contributions double matched (up to 10%)
Private medical and travel insurance with mental health support
Learning and development programs
Life assurance (5x base salary)
Why You'll Love It
Join a fast-paced environment where you'll lead impactful initiatives. You’ll have autonomy to deliver results, supported by passionate colleagues in a focused but fun environment. We value ambition, creativity, and continuous learning—providing the ideal setting for career growth.
Our Principles:
Desire to Win: We strive for excellence and aim to be the best.
Sense of Urgency: Adaptability and decisive action keep us ahead.
Ownership Mindset: We lead by example, taking responsibility for outcomes.
Pragmatism: We focus on impactful results.
Communication: Transparency and collaboration are central.
Resourceful Approach: We maximise our resources for competitive advantage.
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Experience is great, but passion is key. If you believe in your potential, we encourage you to apply. We are an equal opportunity employer, dedicated to fostering diversity and inclusion. Please inform us if you require accommodations during the interview process.
By applying, you consent to your application data being shared with our partner companies for recruitment purposes, in compliance with our privacy policy.