We are a fast-growing international iGaming company with 1000+ professionals and a portfolio of successful projects operating across Tier 1–3 markets worldwide.

Right now, we are expanding our VIP Department and looking for a result-oriented VIP Manager who knows how to build strong client relationships, increase player activity, and consistently achieve performance targets.

About the Role

As a VIP Manager, you will be responsible for managing a portfolio of VIP players, maintaining long-term relationships, increasing player engagement, and driving revenue through effective communication and personalized offers. This position has a strong focus on performance, activity, and achieving business targets

Responsibilities

• Build and maintain long-term relationships with VIP players
• Communicate with clients via phone, messengers, and email
• Increase player activity, deposits, and overall engagement
• Achieve individual KPI and revenue targets
• Develop personalized offers and retention strategies
• Reactivate inactive VIP players
• Monitor client activity and identify growth opportunities
• Work closely with internal teams to improve the player experience

• Maintain accurate records and reporting in CRM systems

Requirements

• 1+ year of experience in VIP Management, Retention, Sales, or Customer-facing roles
• Experience in iGaming, Betting, Forex, Crypto, Fintech, or other performance-driven industries will be an advantage
• Strong communication and negotiation skills
• Sales-oriented mindset and ability to influence customer decisions
• Ability to work in a fast-paced and KPI-driven environment
• High level of self-motivation and stress resistance

• Ukrainian and Russian — fluent

What We Offer

🔸 Fully remote work

🔸 Paid vacation and sick leave

🔸 Professional onboarding and support

🔸 Career growth opportunities within a fast-growing international company

🔸 Competitive compensation structure with strong performance-based earning potential

🔸 Dynamic environment where your results directly impact your income and career growth

If you enjoy communication, competition, and working towards ambitious targets, we would love to hear from you.