We are looking for a responsible and self-motivated account manager who will join our team. This is PCI DSS complaint payment gateway which works with e-commerce platforms and general web applications. We have 100+ integrations with different payment systems and a lot of international clients.

Required skills:

• 1+ working experience as support/ account manager
• Upper-Intermediate English level
• Responsibility and diligence
• High communication skills
• Problem-solving mindset, adaptability, and decisiveness

Will be a plus:

• Technical education
• Experience of working with fintech domain

Responsibilities:

• Communication with clients
• Setup of the client (help with integration of our plugin or iframe, get requirements for the Payment solutions, provide education of the system)
• Support of the client after setup: getting new requirements, resolving issues
• Communication with the team: discussion of current tasks, daily meetings, taking part in grooming