Senior Security Analyst (SSA) | GSOC | Full-time | Shift-based (24/7 coverage)

We are looking for a Senior Security Analyst (Tier 2) to join a global Security Operations Center (GSOC).

This role is responsible for incident investigation, coordination, and resolution of escalated security events (P2 and above) and acts as a key escalation and decision-making point within the security operations structure.

🔹 Key responsibilities:

• Receive, investigate, and manage all incidents escalated from Tier 1 SMOs
• Analyze video footage, access control logs, and sensor data to define scope and severity
• Coordinate on-site response by directing Site Security Liaisons during active incidents
• Decide on escalation to Tier 3 and provide full situational briefings to Shift Supervisors
• Create clear and structured incident reports for all P1/P2 events
• Perform cross-site correlation analysis to identify patterns across incidents
• Communicate with site management for medium and high-severity events
• Mentor Tier 1 SMOs and provide real-time support during complex incidents
• Contribute to post-incident SOP improvements and process optimization

🔹 Requirements:

• 3–6 years of experience in physical security operations, corporate security, SOC/GSOC, or similar environment
• Proven experience investigating and managing security incidents in multi-site or enterprise setups
• Strong analytical skills with the ability to quickly synthesize information under pressure
• Excellent written and spoken English, with experience producing structured incident reports
• Experience with CCTV systems, access control platforms, and ITSM tools

🔹 Nice to have:

• Experience with Verkada Command platform
• Familiarity with threat assessment methodologies or formal incident management frameworks
• Security certifications (CPP, PSP, or equivalent)
• Experience in global, multi-time-zone operations centers