Customer Support Agent Hanna Robulets Company to $1000
Madfish
Customer Service
Ukraine · Europe
USD 1k-1k / month
Posted on May 10, 2026
Join a fast-growing Israeli fintech & crypto company that is reshaping how traders access capital.
We provide traders with instant access to large trading funds through a cutting-edge platform powered by AI tools and Web3 integrations — enabling users to trade and scale without risking their own money.
If you’re looking to break into or grow within fintech & crypto, this is a strong entry point with real career upside.
What You’ll Do
- Support customers via live chat and calls
- Guide users through the platform and resolve their issues
- Deliver a high-quality customer experience in a fast-paced environment
- Collaborate with internal teams to solve complex cases
What We’re Looking For
- Experience in Customer Support or Sales Support
- English level B2+ (spoken & written)
- Interest in crypto / trading / fintech (experience is a plus)
- Strong communication skills and ability to handle challenging situations
- Customer-first mindset
What You Get
- 800 USDT — probation period (1 month)
- 1000 USDT — after probation
- 12 paid vacation days + 14 public holidays
- Flexible shifts:
- 09:00–18:00
- 16:00–00:00
- 🎁 Birthday gifts
- 📈 Real opportunities to grow into Senior Support / Operations / Account roles
- 🌍 Work with an international team in a fast-moving crypto environment
Why This Role
- Enter the high-growth crypto industry
- Work with a modern AI-powered product
- Gain experience with real users, real money, real markets
- Clear path for career progression, not just support