We are looking for a Project Manager to lead the end-to-end implementation of IT solutions within a service-oriented department. The role includes delivering new systems from scratch, modernizing existing platforms, integrating services, and ensuring stable operations across the organization.

Key Responsibilities:

• Manage full project life cycle: requirements discovery, planning, delivery, testing, rollout, and post-launch stabilization.
• Lead implementation and enhancement of ERP, CRM platforms, Power Platform solutions, and other enterprise systems.
• Coordinate cross-functional teams, vendors, technical experts, and internal stakeholders to ensure timely and aligned delivery.
• Develop and maintain project documentation: roadmaps, schedules, risk registers, scope descriptions, budgets, and status reports.
• Oversee integrations, data flows, and technical design alignment with business objectives.
• Drive updates and modernization of existing systems, including analysis of improvement needs and planning of incremental releases.

• Facilitate change management by running demos, workshops, and communication sessions, and ensuring stakeholder alignment across business units.

Required Competencies:

• Experience managing IT implementation projects (ERP, CRM, Power Platform, custom enterprise solutions).
• Understanding of SDLC, integration principles, APIs, data migration, and application architectures.
• Strong planning, prioritization, and risk management skills.
• Practical experience with Agile, Waterfall, or hybrid delivery models.
• Ability to structure complex information, manage expectations, and communicate effectively with technical and non-technical teams.
• Analytical mindset with a focus on predictable delivery and continuous improvement.

Nice to Have:

• Hands-on experience with MS Dynamics implementation or large-scale CRM rollouts.
• Experience with Power Apps, Power Automate, Power BI, or similar low-code platforms.
• Background in enterprise-level IT environments or complex service organizations.
• Familiarity with tools like Jira, Confluence, MS Project, Monday, Notion, or similar project management platforms.