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Chief Revenue Officer

Madfish

Madfish

Software Engineering
Ukraine ยท Europe
Posted on Nov 19, 2025

We are a fast-growing iGaming company with over 3 years of successful operations and a team of 1,000+ professionals. Our portfolio includes 8 major projects operating in Tier 1โ€“3 markets, serving thousands of active players worldwide. ๐ŸŒ

We value top-tier specialists, which allows us to streamline processes and expand successfully into new markets. ๐Ÿš€

We are looking for a Chief Revenue Officer to lead our retention and CRM strategies, drive customer loyalty, and maximize player lifetime value across all our brands.

What Youโ€™ll Do

  • Develop and implement retention strategies across all company brands.
  • Lead and oversee VIP management programs.
  • Design and monitor loyalty programs, CRM campaigns, and personalized offers.
  • Collaborate with marketing and product teams to increase LTV and ARPU.
  • Implement player segmentation tools and automate communications (email, push, SMS, in-app).
  • Lead and mentor a team of CRM/Retention Managers, promoting best practices.
  • Analyze key retention and engagement metrics (Churn, DAU/MAU, campaign ROI).
  • Optimize bonus policies to balance profitability and player retention.
  • Monitor KPI achievement across all projects in terms of retention and loyalty.
  • Negotiate with game providers and partners to secure better collaboration terms and maximize value.

What Weโ€™re Looking For

  • Proven leadership experience in iGaming, Gambling, or Betting.
  • Deep understanding of retention marketing and player behavior.
  • Strong knowledge of CRM systems and analytics tools (Braze, Optimove, Emarsys, etc.).
  • Experience in building and scaling retention strategies.
  • Exceptional analytical, strategic, and leadership skills.
  • Excellent communication and team management abilities.

Why Join Us

  • Paid vacation, sick leave, and holiday gifts ๐ŸŒด๐ŸŽ
  • Competitive salary and performance bonuses ๐Ÿ’ฐ
  • Internal knowledge-sharing events and professional development opportunities ๐ŸŽ“
  • Open, collaborative environment with no micromanagement โœจ
  • A culture of innovation, collaboration, and growth ๐Ÿš€

We are committed to helping our team grow professionally while building the best iGaming experience for our players. Join us and make a real impact!