📍 Format: Remote, Full-time (08:00–20:00 GMT+3, day shift)
💼 Company: PointPay - global crypto services ecosystem (Exchange, Wallet, Payment System, Launchboard)

🔹 Requirements

• 3+ years in customer support
• 1+ year in crypto/web3 (huge plus)
• English C1+
• Experience in Google Sheets (reports, formulas)
• Customer care orientation
• High writing grammar and attention to detail

🔹 Responsibilities

• Customer support via Intercom
• Managing and auditing user accounts
• Manual transactions
• Reporting