As an HR Manager / People Partner, you will play a key role in driving the employee experience at PayDo. You will partner closely with business leaders across departments, providing practical HR guidance and support on complex and sensitive matters. You will own the development and implementation of HR policies, programs and processes, ensuring they are clear, compliant, and aligned with company objectives. This role requires strong analytical thinking, problem-solving skills and the ability to manage multiple priorities independently, delivering tangible results that strengthen both team performance and company culture.

Responsibilities

• Design and manage a standardized onboarding process to ensure effective learning and integration into both company-wide and department-specific processes.
• Coordinate offboarding procedures to capture feedback and ensure compliant and efficient process.
• Ensure all HR procedures are clear, compliant, documented and accessible to relevant stakeholders, creating consistency in HR operations.
• Clearly communicate HR policies, procedures, initiatives and updates to specialists.
• Conduct surveys (including eNPS) to gather employee feedback and collaborate with Marketing to promote the employer brand externally.
• Foster a positive and inclusive organizational culture by implementing initiatives that support employee engagement and addressing culture-related issues proactively.
• Calibrate and maintain HR Information System to accurately reflect employee data while evaluating system effectiveness.
• Maintain HR records and databases, keep company structure and HR-related content up-to-date and ensure all HR information is accurate and accessible.
• Collect, analyze and interpret HR data and metrics to inform decision-making and support continuous improvement.
• Support learning and development initiatives, including training programs and career path frameworks and manage internal LMS.
• Assist in performance management processes, including PDPs and regular performance reviews.
• Stay up-to-date on current HR trends and best practices.

Requirements

• 3+ years of hands-on HR experience, ideally in HR Manager, HR Business Partner, or People Partner roles across multiple companies.
• Advanced level of English.
• Proven ability to handle complex and sensitive situations (e.g., employee terminations, conflict resolution) with professionalism and discretion.
• Experience in developing and implementing clear, practical HR policies and procedures that drive consistency and compliance.
• Strong analytical and problem-solving skills, with experience in defining, tracking and acting on HR metrics to improve processes and outcomes.
• Ability to manage multiple priorities and projects independently, taking ownership and delivering measurable results.
• Proficiency in HR systems and digital tools, using technology to streamline processes and ensure accuracy.
• Previous experience in an IT or tech-driven environment is preferred, understanding the pace, culture, and needs of tech teams.
• Experience in Talent Acquisition will be a plus.

We work in a result-driven culture. You will fit in if you:

• Own your work with no excuses.
• Take initiative and act before being told.
• Deliver results that make a real impact.
• Solve problems quickly with practical solutions.

What we offer:

• Annual Learning & Development Budget – invest in your growth with dedicated funds for courses, training, and certifications.
• Regular Performance Reviews Based on KPIs – for your professional growth.
• Transparent career growth – with opportunities to achieve Lead roles within 1 year, Head roles in 2 years, and even C-level within 4 years, based on exceptional performance.
• Innovation Financial Rewards – share your ideas through our PayDo Ideas Hub and earn extra bonuses.
• Paid Vacation – with the flexibility to transfer unused days to the next year or receive compensation
• Paid Sick Leave – available to cover medical needs and emergencies.
• Public Holidays – rest days tailored to your country’s calendar.
• Flexible Payout Options – PE accounts or popular e-wallets.

Become part of a global team redefining FinTech. Your expertise, passion and ideas will shape the future of payments with PayDo!