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U.S.-based UX Strategist (discovery-focused)

Madfish

Madfish

Product, Design
Remote
Posted on Oct 5, 2025

Phenomenon Studio is a full-cycle design and development company founded in 2019. We help startups and small to medium-sized businesses build and scale products across Healthcare, EdTech, SaaS, FinTech, and Web3 industries.
Recognized with 30+ industry awards, we deliver high-quality solutions that combine creativity, technology, and business impact.


We’re seeking an experienced UX Strategist to support our pre-sales team in early-stage discovery, facilitate workshops, and guide the development of a user-centric product vision.


Requirements:

  • 5+ years in product strategy, discovery, or UX research (agency or product environment)
  • Proven end-to-end discovery experience, from pre-sales through MVP and roadmap definition
  • Strong facilitation skills for workshops, user and stakeholder interviews, synthesis, and decision-making
  • Ability to communicate decisions in simple business language through storytelling, clear structure, and actionable artifacts
  • Comfort working within constraints and feasibility checks, collaborating closely with engineers, data specialists, and legal/policy teams
  • EST–PST time-zone overlap, flexible availability, and willingness to travel when required


Nice-to-have:

  • Service design/service blueprinting
  • Product marketing experience


Soft skills:

  • A natural storyteller who turns complexity into clear, simple narratives
  • Curious and analytical, always asking “why?” and exploring hypotheses
  • A calm operator who brings structure and clarity to startup chaos
  • Collaborative and quick to build trust with client teams


Responsibilities:

  • Pre-Sales Support
    • Join discovery calls and workshops with potential clients together with the sales team
    • Demonstrate expertise from the first interaction by framing the initial product problem and key hypotheses
  • Discovery & Research
    • Plan and conduct user and stakeholder research, including interviews and insight synthesis
    • Translate findings into clear insights that guide product direction
  • Product Strategy & MVP
    • Define the product strategy and hand it off to the delivery team
    • Scope the MVP using MoSCoW (must/should/could) and RICE/ICE prioritization, explicitly noting what is out of scope
    • Build a high-level 0 - 3 - 6 month roadmap and create the initial backlog from epics to key user stories


What we offer:

  • A team of open-minded and supportive professionals
  • Comfortable part-time schedule with autonomy in processes
  • Full remote work format
  • Flexible workload and the possibility to combine with studies, personal projects, or other activities
  • Work-life balance: we value results, not the number of hours spent
  • Opportunity to grow into a full-time role in the future (if desired)


Recruitment process: Recruitment interview - Interview with the Head of Design