We’re looking for a skilled Dynamics 365 Administrator with development experience to support and enhance our Customer Service and Power Platform environment. This role includes building and maintaining flows, screens, and automations — as well as owning admin tasks like user roles, security, and data structure. Experience with agentic tools or chatbots is a strong plus.

Core Responsibilities:

• Administer and support Dynamics 365 (Customer Service)
• Build and maintain Power Automate flows
• Develop and maintain Power Apps screens
• Handle plugins, workflows, and light C#/JavaScript customizations
• Collaborate with stakeholders on scalable, maintainable solutions
• Bonus: Experience with chatbot frameworks or agentic tooling

Requirements:

• 3+ years of hands-on Dynamics 365 administration
• Solid Power Automate skills
• Familiarity with Dataverse, Power Apps, and solution packaging
• Development mindset and comfort with both code and low-code
• English proficiency (written and spoken)